Responsible Gambling at Oshi Casino
Recognizing Signs of Problem Gambling
Gambling becomes a concern when it affects your finances, relationships, or daily responsibilities. Warning signs include depositing more than you planned to recover a previous loss, borrowing money to fund your account, hiding your deposit or time spent on oshi24.com from people close to you, and feeling anxious or irritable when you try to cut back. If any of this sounds familiar, use the limit tools described below or contact one of the support organizations listed at the end of this page.
Setting Deposit and Wager Limits
Your account dashboard on oshi24.com lets you set a deposit limit on a daily, weekly, or monthly basis, as well as a maximum wager limit per session. Tightening any limit, such as lowering your weekly deposit cap, takes effect immediately on your next login. Loosening a limit, such as raising your deposit cap or removing it entirely, only takes effect after a cooling-off period, giving you time to reconsider the change before it applies.
Time-Outs and Self-Exclusion
If you need a short break, you can activate a time-out from your account settings, which prevents login for a period you choose. For a longer break, self-exclusion closes your Oshi account and blocks further deposits for the duration you select. Self-exclusion with Dama N.V. applies specifically to your Oshi account and is separate from any provincial self-exclusion program, since Oshi does not hold a Canadian provincial gaming authorization. If you need to activate a time-out or self-exclusion immediately, contact [email protected] or use live chat, and an agent can apply the restriction to your account in real time.
Age Verification and Protecting Minors
Oshi Casino is restricted to players aged 19 or older, and 18 or older in Alberta, Manitoba, and Quebec. Age is confirmed as part of identity verification, which requires a driver’s licence, passport, or provincial photo ID card, together with a utility bill or bank statement as proof of address. If you share a computer, tablet, or phone with a minor, we recommend enabling parental control software at the device or operating system level, since these tools can block access to gambling sites regardless of which account is logged in on the browser.
Gambling as Entertainment, Not Income
Treat any amount you deposit at Oshi Casino as the cost of entertainment, not as an investment or a way to generate income. Before you start a session, decide on a budget you are prepared to lose entirely, and stop once you reach it, regardless of how the session is going. Wins and losses on slots and live dealer games are governed by certified random number generators, and no strategy guarantees a return.
Help Resources
If gambling is affecting your life, the following organizations offer free and confidential support to Canadian residents:
Responsible Gambling Council maintains a directory of free, confidential problem gambling helplines for every Canadian province and territory.
ConnexOntario provides free mental health, addiction, and problem gambling support for Ontario residents, available 24/7 at 1-866-531-2600.
Gambling Support BC offers free 24/7 support for British Columbia residents at 1-888-795-6111.
9-8-8 Suicide Crisis Helpline can be reached by call or text at 9-8-8, available 24/7, if gambling-related distress becomes a crisis.